Nestle Hong Kong Limited


Continually Enhancing Quality of Life with Global Traceability Standard Training

“Food safety is a shared responsibility and it is important for all of us to understand the impact of technology applied on food traceability. Through GS1 Hong Kong’s training and practical workshops with real-life examples, we can further improve our overall business planning in supply chain management and product traceability practices, which helps our company to boost consumer confidence in locally manufactured food and pursue excellence.”
May Chung
May Chung General Manager 



With over 2,000 brands worldwide, Nestlé is well known in Hong Kong with its diversified range of products including dairy products like ice-cream, popsicles, milk powder, yoghurt products, coffee, baby and toddler food etc. For more than 150 years, Nestlé Hong Kong has provided local consumers with safe, nutritious and the best tasting food and has been upholding the highest food safety standard.  

Recognising product credibility as one of the top concerns by consumers from a survey conducted by GS1 Hong Kong, Nestlé Hong Kong seeks continuous improvements in their traceability practices and food safety control with reference to global best practices. They were recommended a 2-day tailor-made course by GS1 Hong Kong to receive training on Global Traceability Standards (GTS) – a business process standard aiming to improve the ability to trace the movement of products at every stage in the supply chain. 

GS1 standards used or solution (s) / service (s) applied
  • GS1 HK Academy - GTS Training

Image Slideshow
Image Slideshow

The tailor-made GTS training focused on helping Nestlé Hong Kong identify the challenges on traceability, introducing ways to guarantee the accuracy and speed of the traceability system. The GS1 Global accredited auditor and qualified global traceability trainer by had also elaborated a multitude of traceability standards, technologies and systems, like GTIN and SAP system, so as to ensure product information is accessible by every stakeholder on the supply chain using electronic platform to reduce use of paper and human error.

20 staff from Nestlé Hong Kong joined the training where the majority came from logistics and quality assurance departments, while others who involved in the supply chain like procurement, admin and IT are also engaged. Through theories, case studies and class work activities, Nestlé Hong Kong staff were able to grasp some complex concepts, know the latest trends and solutions to improve their efficiency and visibility of supply and demand chains. It has equipped staff with skills and capabilities to tackle the real-life issues at workplace.


The company’s ever-learning attitude coupled with the tailor-made GTS training helped employees to : 

  1. Understand the ways to improve efficiency and visibility of their supply and demand chains
  2. Resolve issues encountered at workplace using the knowledge on global standards and practices

About the Company

Established in Switzerland in 1866, Nestlé has been growing as a leading global company in promoting Nutrition, Health and Wellness. Nestlé’s purpose is enhancing quality of life and contributing to a healthier future.

Today, Nestlé Hong Kong has more than 1,000 employees and its diversified businesses include dairy products, yoghurt products, breakfast cereal, baby and toddler food, coffee, confectionery, ice cream and chilled desserts, soya products, culinary, infant nutrition, pet food and healthcare nutrition products. 

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