Drive for Supply Chain Digitalisation

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Smart Professional Services




The trend of global sourcing and supply chain globalisation, the rise of e-commerce as well as the increasing consumer expectations on good price and fast delivery, have induced disruptions to business which necessitates the ability to respond in real time. On top of that, B2B companies now expect the same level of visibility and delivery updates that consumers get for ordering something. This can only be done if information could be shared across operations, the entire supply chain is visible, and updates are current. Such shift drives the need not only for supply chain digitisation (the process of moving physical documents such as ledgers, purchase orders and records onto computer files), but supply chain digitalisation (integrating physical processes with digital data to create a fully optimized supply chain), no matter whether the business is large multinational company or small and medium enterprise.

SCM 4.0 is today’s key to success
It is well understood that supply chain management is an integral part of most businesses and is essential to customer satisfaction (in terms of right product at right time in correct quantity, good quality and proper service) and company success (in terms of competitive edge on cost control, profit gain, and sustainability).  At the era of industry 4.0, companies could leverage the application of IT infrastructure and emerging technologies including IoT, robotics, analytics of big data in supply chain management to achieve supply chain digitalization. This is what we call the supply chain management 4.0 (SCM 4.0, as illustrated in below diagram) in order to outperform in the market. Using a practical, tested procedure, GS1 Hong Kong assists companies navigate step-by-step to transform from supply chain management to supply chain management 4.0.

SCM 4.0

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Service scope


GS1 Hong Kong Smart Professional Services (SPS) team has assisted various companies to transform, using a proven, systematic approach to identify companies supply chain issues, and advise future-proof solutions that optimise business operations and prepare for any changes. We have supported a wide range of industries, spanning from food and beverage, logistics and transportation, healthcare, retail, apparel and footwear, for the locals and the internationals.

We have supported a wide range of industries, spanning from food and beverage, logistics and transportation, healthcare, retail, apparel and footwear, for the locals and the internationals.

The core scope of our services are:
(A) Improve Operational and Process Efficiency (including business process re-engineering, change management, and capacity building)

(B) Align Industry Practice (including business strategy, enterprise portfolio, and project management)

(C) Drive Digitalisation (including vendor selection and evaluation, software implementation, and technology delivery)


Services categories


We provide 5 categories of services:

1) Process Consultancy (e.g. Goods receiving, storage, processing, dispatch, and return; Warehouse layout design; Label design)

- Brand Owner / Manufacturer: eg, International Gourmet Foods; Sun Fat Heung Food Products; Swire Coca Cola HK
- Distributor
- Food Service: eg, Café Deco Group
- Government
- Retailer: eg, DCH FoodMart; Indigo Living

2) In-house Training (e.g. Technology implementations studies – Industry 4.0; Traceability studies)

- Academia
- Brand Owner / Manufacturer: eg, International Gourmet Foods Ltd; Sun Fat Heung Food Products Ltd
- Medical Centre
- Retailer: eg, DCH FoodMart

3) Technology Implementation (e.g. ERP, POS, CRM, RFID (tag / handheld / printer), TMS, WMS, Barcode (handheld / printer / label)

- Brand Owner / Manufacturer: eg, Sun Fat Heung Food Products Ltd; Swire Coca Cola HK
- Distributor
- Food Service: eg, Café Deco Group
- Retailer: eg, DCH FoodMart; Indigo Living

4) Government Funding Advisory Service (e.g. TVP funding, Re-industrialisation Funding Scheme (RFS), Pilot Subsidy Scheme for Third-party Logistics Service Providers”(the Pilot Scheme)

- Brand Owner / Manufacturer: eg, Sun Fat Heung Food Products Ltd
- Distributor

 5) Smart Operations (eg, Process Consultation; System Development; Hardware Acquisition & Deployment)

- Brand Owner / Manufacturer: eg, Sun Fat Heung Food Products Ltd
- Distributor
- Food Service
- Logistics (3PL)
- Retailer





supply chain efficient

  1. Ensure your improvement projects are future-ready that protects your investment;
  2. With expert knowledge, experience and resources, we ensure fast, effective process reengineering and technology implementation with minimal disturbance to your daily operations;
  3. Help you gain access to global resources with consistently high service quality;
  4. Offer flexible service options to meet your unique needs.

How it works


Our approach involves 4 critical steps: 1) Evaluate and Design; 2) Deploy; 3) Train; 4) Manage.

Evaluate & Design
GS1 Hong Kong SPS team supports you to evaluate the current-state of your supply chain capabilities against market best practices and design the best-fit improvement plan tailored for your needs that also address future market dynamics.  

Once the plan of change is confirmed, implementation comes next. We have partnerships with a wide array of certified technology vendors that offers the best-of-breed solutions in the market. The list spans from Enterprise Resources Planning (ERP), Warehouse Management System (WMS), Customer Relationship Management (CRM), Internet of Things (IoT) Solution, Cold Chain Solution, Data Analytic Solution, to other emerging sensing technologies. Abundant, flexible options are at your fingertips.  

We offer a wealth of training resources to ensure everyone in the company get used to the renewed processes or technology as quickly as possible. From the development of implementation guides, video tutorials to intensive trainings, our team will help make sure your company fit into the changes and get the most out of your improvement projects.

GS1 Hong Kong SPS team will act as an extension of your team, proactively reporting the status and free you the hassle of managing multiple users, vendors, functions, technologies or even multiple sites. We help you maintain, control, support and secure your project that achieves the best outcomes.

Our Qualifications:

  • University Lecturer
  • Master's Degree Graduated
  • Certified Traceability Trainer and Auditor
  • APICS' SCOR & CSCP Qualification
  • Lean Master 
  • 5s Blue Belt
  • Hygiene Manager
  • ISO 22000 & CIEH Level 3 Certification Qualification 
  • Project Management Professional 

Need an expert to discuss your SCM 4.0 roadmap? Contact GS1 Smart Professional Services team now!

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NEW! Self-assessment


Is your Supply Chain Mature and Ready?

Businesses exposed by pandemic shortages and shipping bottlenecks forced to rethink their supply chain management and operations. So how resilient and flexible is your supply chain? Evaluation of Supply chain management maturity (SCMM) is an effective indicator and optimization tool, which not only assess supply chain management performance, but also identify future improvement roadmap.

Researches have shown a higher level of supply chain maturity usually results in more accurate forecast of goals, costs and performance, and more effective in meeting those targets, ultimately showing improved financial performance.

Essentially supply chain maturity can be divided into 5 stages: Stage 1: React; Stage 2: Anticipate; Stage 3: Integrate; Stage 4: Collaborate; Stage 5: Orchestrate

Want to learn more about your company’s supply chain management maturity level? Complete the following questionnaire, and you can have a preliminary understanding in just 3 minutes.

<click here to complete our self-assessment>

Success Cases

International Gourmet Foods Ltd

“We need to diversify and digitalise our business to stay ahead of the…

Sun Fat Heung Food Products Ltd.

“The digital transformation process has been tough but totally worth…

Swire Coca-Cola HK

By adopting GS1 RFID standard and supporting services, the TCS system achieved a…

Cafe Deco Group

"With foresight, the Group has recognised the imperative of strengthening the…

Indigo Living

"Every minute counts in retail. Without standards enabled technology - RFID, we…

DCH Food Mart

“Standards are critical component for retail business to meet the…

Sun Fat Heung Food Products Ltd (Top Soyafood)

“GS1 Hong Kong brought us global perspectives and assisted us to…